Word 2019 Working Files

Here is the working file for the Word 2019 for Office 365 Tutorial. It is best to follow along hands-on when watching the tutorial. For the best experience consider having two monitors: one with the video playing and the other practicing on the working file.

Link to the tutorials:

Consider donating in order to support these free tutorials. If you prefer to access a course with no ads, please consider taking one of the self-paced courses at https://learn.kaceli.com.

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How to fix “OS X could not be installed in your computer”?

I recently had an old 2008 iMac and tried reloading the OS where I was constantly running into this error message: “OS X could not be installed in your computer. No packages were eligible to be installed’. I was eventually able to fix the issue by manually setting the date to an older one just for the installation. To change the date, I had to do the following:

  1. While in the OS X Installer, choose Utilities > Terminal
  2. Enter date 020101012016 and press Enter
  3. Exit Terminal and reboot to retry the installation and that did the trick.

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Remote Desktop License Issue: Your Session Will Disconnect in 60 Minutes

I recently ran into an issue with Remote Desktop Licensing where all of a sudden all users were getting the following error message:

“Remote Desktop License Issue. You’ve been connected for the maximum amount of time allowed for users with Remote Desktop license issues, and your session will be disconnected in 2 minutes. You can connect again, but your session will be limited to 60 minutes until your administrator fixes the license issues”.

Here is also a screenshot:


The issues seemed to be related to licensing somehow having been changed per device instead of per user. I had to change the following registry key to fix it.

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services] “LicensingMode”=dword:00000004   => 4 is per user

Hope this saves someone time.

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How to Calculate the Average (Median) in Excel 2019 for Office 365

Here is a brief tutorial on how to calculate the median or average in Excel 2019 for Office 365. The tutorial also covers other areas such as finding the highest number, the lowest number, and counting the range of cells. The process is the same also for other versions of Excel.

If you would like to learn more on Excel, consider signing up for the Excel self-paced course from https://learn.kaceli.com. The course is designed to be concepts-based and easy to understand for anyone who wants to advance in their career.

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Using Outlook 2018: A Complete Tutorial for the Workplace

Are you trying to be more effective in your work and trying to advance in your career? This tutorial will give you a complete overview of how to use Microsoft Outlook in the workplace or corporate environment. We will start with the very basics of setting up your account, using email, contacts, tasks and most importantly effectively using the Calendar module for scheduling and confirming meetings across departments. So why wait? Check it out.

If you like this work, consider sharing the link to it or even take one of the self-paced courses. This will help support the work for such free resources for those who do not have the resources across the world.


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Frequently Asked Questions About Kaceli Self-Paced Courses

How do I get started with the course?

The items have been posted and are intended to be completed in sequential order. Start with the top of the page and then proceed with the items in sequence. Note, once you complete a module, a checkmark will be placed next to the item.


What if I change my mind and I am not satisfied with the self-paced course?

You can request a refund within 24 hours of signing up and we will issue the full refund with no questions asked. We want you to be happy with the offering. Remember, this is also a mechanism to support the work for the free tutorials on the YouTube channel.


How long do I get access to the course?

As long as you want. Our hope is that you will complete the courses, learn from them and even come back to revisit the material making the most of the money you paid for it. 


Can I ask questions related to the posted content? Will the instructor participate?

This is a self-paced course and you will proceed with the content on your own. You can post your questions in the community forum in the course and the instructor and other members may answer your question. Note that the instructor is not obligated to answer questions not directly related to the presented content such as personal projects etc. If you want to contact Sali directly about something, please state in the email (support@kaceli.com) that you are enrolled in the course. 


Who do I contact in case of any issues with accessing the content?

Contact support@kaceli.com. You will get an answer in 24 hours or less.


I am learning a lot but I feel I need personalized live training or need help designing a database or a project? Do you provide such services.

Yes, simply contact support@kaceli.com.  Personalized training is available at a reasonable rate. 

Can I get a certificate of completion for completing this course?

Yes, simply send an email to  support@kaceli.com  upon completion of your course. The certificate will be issued once the completion has been verified.  A few already have done so and I hope in addition to gaining some knowledge, this also helps you in enhancing your resume and technology toolkit. 


Where Do I Sign up for a Course?

Simply go to https://learn.kaceli.com, create and account from there first and then access one of the courses.

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We're not around right now. But you can send us an email and we'll get back to you, asap. Thank you, Sali Kaceli

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