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Frequently Asked Questions

Select a question below to find the answer

Q. How do I get started with the course?

The items have been posted and are intended to be completed in sequential order. Start with the top of the page and then proceed with the items in sequence. Note, once you complete a module, a checkmark will be placed next to the item.

What if I change my mind and I am not satisfied with the self-paced course?

You can request a refund within the first 24 hours and we will issue you a full refund. We want you to be happy with the offering. Remember, this is also a mechanism to support the work for the free tutorials on the YouTube channel.

How long do I get access to the course?

As long as you want. My hope is that you will complete the course, learn from it and even come back to revisit the material making the most of the money you paid for it.

Can I ask questions related to the posted content? Will the instructor participate?

This is a self-paced course and you will proceed with the content on your own. You can post your questions in the community forum in the course and the instructor and other members may answer your question. Note that the instructor is not obligated to answer questions not directly related to the presented content such as personal projects etc. If you want to contact Sali directly about something, please state in the email (support@kaceli.com) that you are enrolled in the course. I get a lot of email from YouTube and other and want to make sure I tend to your inquiry appropriately with a higher priority.

Who do I contact in case of any issues with accessing the content?

Contact support@kaceli.com  and I will be responding right back. Mention that you are taking one of the self-paced courses.

I am learning a lot but I feel I need personalized live training or need help designing a database or a project? Do you provide such services.

Yes, simply contact support@kaceli.com  and I will be responding right back. My fee for additional services is very reasonable. Why reinvent the wheel when someone else can do that for you.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.Thank you,Sali Kaceli

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