Frequently Asked Questions About Kaceli Self-Paced Courses

How do I get started with the course?

The course activities have been designed to be completed in the order presented. Start with the top of the page and then proceed with the items in sequence. Note, once you complete a module, a checkmark will be placed next to the item.

What if I change my mind and I am not satisfied with the self-paced course?

You can request a refund within the first 24 hours and we will issue you a full refund.  Remember, these courses are also a mechanism to support the work for the free tutorials on the YouTube channel.

How long do I get access to the course?

As long as you want. Our hope is that you will complete the course, learn from it and even come back to revisit the material making the most of the money you paid for it. From time-to-time, we also add additional modules to enhance your learning experience. 

Can I ask questions related to the posted content? Will the instructor participate?

This is a self-paced course and where you will complete the learning activities on your own.  You can post your questions in the community forum in the course and the instructor and other members may answer your question. Note that the instructor is not obligated to answer questions not directly related to the presented content such as personal projects etc. If you still need to contact us, please contact us and also state which course you are enrolled in. 

Who do I contact in case of any issues with accessing the content?

First, try if using another browser solves the problem as it may be related to the browser cookies. If the problem still persists, contact support@kaceli.com  and will get right back to you. 

I am learning a lot but I feel I need personalized live training or need help designing a database or a project? Do you provide such services.

Yes, simply contact support@kaceli.com  and I will be responding right back. Our consulting services are very reasonable. Why reinvent the wheel when someone else can do that for you.

Can I get a certificate of completion for completing this course?

Yes, simply send an email to  support@kaceli.com  and we will generate the certificate upon validation of the completion of the course work. We certainly hope you take advantage of this to advance in your career. 

I like the content on this site. Do you license it for use internally in our company?

Yes, contact us and we can arrange for that.

I would like to enroll multiple employees in these courses. How can I do bulk purchases?

Contact us. You might even get a discount.

 

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