{"id":23561,"date":"2022-07-23T13:40:36","date_gmt":"2022-07-23T18:40:36","guid":{"rendered":"https:\/\/kaceli.com\/a\/?p=23561"},"modified":"2022-11-27T15:30:26","modified_gmt":"2022-11-27T20:30:26","slug":"how-to-reset-your-windows-11-pc-to-resell-or-when-infected-with-malware","status":"publish","type":"post","link":"https:\/\/kaceli.com\/a\/how-to-reset-your-windows-11-pc-to-resell-or-when-infected-with-malware\/","title":{"rendered":"How to Reset your Windows 11 PC to Resell or When Infected with Malware"},"content":{"rendered":"\t\t
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Symptoms of Computer Issues<\/h2>\n

Common computer issues include: <\/p>\n

    \n
  1. Slow speed<\/li>\n
  2. Pop-up ads<\/li>\n
  3. Virus infection impacting searches or general functionality<\/li>\n<\/ol>\n

    Slow speed is noticeable when trying to perform a particular task such as working on a document or accessing a series of web pages, but the speed is suddenly much slower. In this case, the first thing to try is to reboot the computer<\/a><\/b> and see if that makes any difference. If not, take note of any programs you might have installed recently and remove<\/a> <\/b>them. If the problem persists, then you can consider resetting the computer using the procedure below.<\/p>\n

    Pop-up ads are a sign of malware on your computer. One of the options is to try to remove the malware using this procedure<\/b><\/a>. If that does not do it, then consider resetting the computer following the directions below.<\/p>\n

    Another symptom that may necessitate a computer reset is a virus infection. You can obviously run a virus scan using the built-in virus protection in Windows 11 or other antivirus software you have on your PC. However, there are times where that does not work either.<\/p>\n

    In this case, you can consider resetting Windows 11 using this procedure:<\/p>\n

      \n
    1. Click Search<\/b> and then type: Reset this PC<\/b><\/li>\n
    2. Click Reset PC <\/b><\/li>\n
    3. Select option you desire: keeping the files<\/b> or keeping everything<\/b>.<\/li>\n
    4. Follow the on-screen directions.<\/li>\n<\/ol>\n

      If you want to view a video with all the steps for resetting the computer, see this video:<\/p>\n

      Frequently Asked Questions When Resetting the PC:<\/p>\n

      Can I run troubleshooting tools prior to resetting the PC? <\/b><\/h3>\n

      Yes, see the first part of the video above. Try to run the troubleshooter tool first or even try to go to a previous system restore point.<\/p>\n

      Can I keep my files if I am restoring my PC?<\/h3>\n

      Yes, provided you select the option Keeping the Files<\/b> but we recommend that you also make a backup of the files for peace of mind.<\/p>\n

      If I select keeping the files option, will I need to reinstall programs such as Word etc.? <\/b><\/h3>\n

      Keeping the files option will only keep a copy of your user files in the user profile and it WILL delete your applications and settings. Thus, you will need to reload Word and other programs.<\/p>\n

      Which Option Should I Use If I Am Selling My Computer?<\/h3>\n

      Select the “Remove Everything” Option and then select “Clean Data” option to wipe the disk. Note this process will take quite a bit of time and be patient.<\/p>\n

      Do I need a Disk to Reload Windows if I Am Resetting it?<\/h3>\n

      No, you will get the option to download Windows after selecting one of the options to reset it. If you want to create a USB bootable flash drive<\/b><\/a>, you can follow this process.<\/p>\n

      What is the best option to make sure the virus is gone?<\/h3>\n

      Select the option “Remove Everything” but obviously make sure you have backed up your data first. And be patient. If that fails, use the create a USB bootable flash drive<\/b><\/a> and reload Windows by booting via the USB drive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Symptoms of Computer Issues Common computer issues include:  Slow speed Pop-up ads Virus infection impacting searches or general functionality Slow speed is noticeable when trying to perform a particular task such as working on a document or accessing a series of web pages, but the speed is suddenly much slower. In this case, the first […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[6,336],"tags":[356,353,355,354],"class_list":["post-23561","post","type-post","status-publish","format-standard","hentry","category-malesuada","category-windows-11","tag-windows-11-factory-reset","tag-windows-11-reset","tag-windows-11-troubleshooting","tag-windows-11-virus"],"_links":{"self":[{"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/posts\/23561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/comments?post=23561"}],"version-history":[{"count":0,"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/posts\/23561\/revisions"}],"wp:attachment":[{"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/media?parent=23561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/categories?post=23561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kaceli.com\/a\/wp-json\/wp\/v2\/tags?post=23561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}